Gym management software for independent and 24/7 gyms

GymStrato runs memberships, card payments, 24/7 door access, class bookings, the till and a member app. We built it inside a working 24/7 gym and we're testing it there now.

We're taking on a small number of founding gyms in the UK before launch.

Works withStripeStripe TerminalApple Pay and Google PayNortech door relaysMoves your data fromClubRightLightspeed

What GymStrato does

Members, payments, the door, the timetable and the till all use the same records, so nothing has to be typed in twice.

Memberships and billing

Set up plans, freezes, cancellations and pro rata charges. Monthly payments are taken by card through your own Stripe account, and failed payments are retried and chased for you.

24/7 door access

The check in screen opens the door, shows the member's photo and keeps out anyone who hasn't paid. The entry pass in the app changes every 30 seconds, so a screenshot can't be passed to someone else.

Member app

Members join, book classes, show their entry pass, send guest passes, fill in the health questionnaire and sign their contract on their phone.

Classes and credits

Set up your timetable, rooms and attendee lists, and sell classes as credit packs or pay as you go, with expiry dates if you want them.

Till and stock

Sell products in sizes and flavours, scan barcodes, apply staff discounts, sell gift cards and store credit, and keep stock counts across more than 1 location.

Automations

Send welcome emails, birthday messages, win back offers and reminders to members who have stopped coming in. A test mode stops anything reaching real members while you set it up.

Reports

See what has been collected, who owes money, profit and loss and a forecast. Every change anyone makes is logged with their name.

Staff, rota and tasks

Give each staff member only the access they need. An optional staff module covers rotas, holidays, shift tasks and team chat.

The member app

Members use the app to get through the door, book classes, check their visits and send guest passes to friends. New members also join, fill in the health questionnaire and sign their contract in the app, so there's no paperwork at the desk.

  • Join and pay online
  • Entry pass that changes every 30 seconds
  • Book classes and spend class credits
  • Share a guest pass code with a friend
  • Health questionnaire, with any answers that need a closer look sent to staff
  • Contract signed on screen, with the time and device recorded

24/7 door access

The check in screen runs in a web browser on your reception computer and opens the door through your door relay. There's nothing to install and no separate access company to pay.

  • Welcome screen with photo, name and membership
  • Unpaid, frozen or cancelled members kept out automatically
  • Day passes and guest passes honoured at the door
  • Every entry and denial logged with the reason
  • Each member can only be logged in on 1 phone, so accounts can't be shared

Why gyms change software

We read the reviews, help guides and update notes for 17 of the systems UK gyms use. The same complaints came up again and again.

Slow, old screens

Pages are slow to load, and simple jobs like freezing a membership are hidden several menus deep.

Extra payment fees

Member payments go through the software company's own account, and they add their own charge to every payment.

A member app nobody uses

The app is a standard template with the gym's logo added. Members download it once and stop using it.

Slow support

Support tickets wait days for a reply while members are stuck at the door or have been charged twice.

Moving your gym across

We copy your members, plans, payment history, visits and saved cards from your current system. New members join on GymStrato straight away, and existing members move over in small groups. Their card, amount and payment date stay the same, so they don't need to do anything.

We copy your data

Members, plans, visit history and payment records are copied and checked against your current system.

New members join on GymStrato

Your current system keeps billing existing members while we check the numbers match.

Members move in small groups

We start with the smallest plans. The card, amount and date stay the same, and members only get an email if you choose to send one.

Questions gym owners ask

Who is GymStrato for?

Independent gyms, 24/7 gyms and boutique studios in the UK. It suits gyms that run memberships, classes, a till and a door.

Is it live yet?

Not to the public yet. It's in final testing inside a working 24/7 gym, where every feature is tried on real members first. We're lining up a small group of founding gyms for launch.

Do my members have to do anything when I switch?

No. We move your members, plans, visit history and saved cards across in small groups. Payments keep the same amount, date and card, and nobody gets an email unless you want them to.

Who holds the payments?

You do. GymStrato connects to your own Stripe account, so the money and the payment data stay yours if you ever leave.

Which door systems does it work with?

It works with Nortech door relays now. Kisi, Paxton and other access systems are on the roadmap. Tell us what you have when you book a demo.

How much does it cost?

Founding gym pricing is agreed with each gym on the demo call, based on your size and what you need. There are no per payment fees added on top of Stripe's own.

Become a founding gym

We're taking on a small number of gyms before launch. You get the full system and we do the switchover with you.